The Most Common Issues with Airport Ground Operations and How to Fix Them
Several years ago, airport heads of ground operations were brought together from different parts of the world to discuss the most common problems they face with their ground operations. Their answers had some overlap but were surprisingly different. One of the chief takeaways, however, was that the issues they cited that involved ground crew virtually always involved the crew not having sufficient training. That’s not an uncommon or unexpected finding. Even when identifying the problems they encountered that didn’t specifically name a lack of training, the root of that issue could pretty reliably be attributed to it. Poorly maintained, old and obsolete, and otherwise inadequate ground support equipment (GSE) is likely the second most commonly mentioned. Thankfully, both of these issues can be resolved for safer, more efficient, more financially stable ground operations and a happier ground support crew. Common Ground Operation Issues If there is one specific issu...