Balancing Speed and Efficiency with Safety for Ground Crew and GSE
Any member of an airside ground crew, which certainly includes the management, will tell you that the work can be pretty high-stress. They are operating under two mandates which are not only often in competition, they can seem fairly contradictory. Those mandates are: “Do the job as quickly as possible!” And, “Be thorough, complete checklists, double-check, make no mistakes, be careful, and be safe.” Although both of those priorities make sense from the perspective of the airlines and those airside serving at the pleasure of those airlines, delays on the ground can cost millions—literally. Not even just big delays. According to an industry report, a large airline loses as much as $35 million (USD) annually for every additional five minutes of ground time. According to the same report, it’s also pointed out that the International Air Transport Association (IATA) estimates that the aviation industry would save $4 billion annually by taking preventative safety meas...